University courtyard apartments

19.01.2017
University courtyard apartments

Sonja had a question about whether there were any posts in the archives the verona apartments about creating a Welcome Book. I really thought I had one but searching yielded nothing so here we are.a brand shiny new guide university courtyard apartments to creating a Welcome Book. What a Welcome Book is and what its not I t is exactly what it says A WELCOME book an attractively laid pebble creek apartments roanoke out, easy to read, structured and friendly manual that makes your guests stay as comfortable as university courtyard apartments possible It should scream Welcome as it says: We appreciate youve tisalaya apartments spent a lot of vacation money on your time in our place We understand how important it is for you to feel at home and comfortable Your enjoyment of our home is our 1 priority We love this business and it shows What it is not is An indecipherable, dog-eared, coffee-stained, scrap of lined paper A list of rules and thou shalt-not instructions An out of date collection of old leaflets and brochures Weve all said it.

When yet another telephone call breaks up a lazy Sunday afternoon, or even as we experienced once, the call potomac vista apartments at 11pm because the guests could not get the microwave to work, we get frustrated because all the information is in there, and for some reason no-one ever bothers to pick it up and read it.

Just recently we had a call from a guest asking about how to turn the jets on in the small dog breeds for apartments hot tub.

Phil (my husband), ever so patiently, explained the process, and when the guest said university courtyard apartments well Ill call you back if we have any more issues, he said, Its all in the Welcome Book.

The book that says Welcome to golden sands apartments dubai Osprey Cottage on the front Oh greenpointe apartments that book.

My wife put it away in a drawer when we arrived I dont university think anyone has looked at portage bay apartments it since We university courtyard apartments are birmingham city centre apartments not isolated in this experience.

I know this because we manage 220 properties each poiano apartments of which has a Welcome Book and we still get calls asking what to university courtyard apartments do with garbage, where the nearest boat launch university courtyard apartments is, and how to turn on the BBQ (yes, we get that one too).

First of all we have to create something really attractive that someone might just boulder pines apartments pick up and read.



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